January 2022 Changelog

Welcome to our new Changelog! We'll leverage this to keep folks updated on what’s changing here at Ribbon. If you see anything below that you don’t currently have access to, it could represent a new product module we need to provision. Please reach out to [email protected] with any inquiries and we’ll follow up with next steps.

Contents

Improved Locations directory

Our Locations data has undergone a massive overhaul! Our enhanced directory supports 1.3M+ unique locations across 35 distinct location types with comprehensive data spanning location names, addresses, phone numbers, insurances, and confidence scores. We’ve significantly improved our data clustering and cleansing capabilities and have increased our data coverage across critical location attributes:

  • Increased Location Type fill rates to 63%
  • Increased Phone number fill rates to 99%
  • Increased Organizational NPI fill rates to 85%
To learn more about how our Locations data has improved and how you might best leverage this data, please reach out to our team!

Added Home Health Agencies as a Location Type

We’ve added a new location type tag of “Home Health Agency” to our location objects to help customers identify locations that offer in-home services. Home Health Agencies employ healthcare professionals who are sent to patients’ homes to provide skilled services, including nursing care and other therapeutic services such as physical, occupational, speech, and respiratory therapy.

Improved Location based filters

We’ve also improved our location based search filters. We’ve added support for a new filter, location_insurance_ids which filters for providers that practice at locations that accept a given insurance. We’ve also refactored our location_within_distance parameter to work more seamlessly with our min_location_confidence and location_insurance_id parameters. If you want to explore more on these filters, we highly recommend checking out our search page documentation here.

We’ve added support for primary specialties to improve accuracy and reduce noise when customers search for providers by specialty. Moving forward, you’ll be able to discern whether a specialty is a primary specialty for each provider. For example, many providers with specific specialties, such as cardiology, will have data on both specific specialties (e.g., cardiology) and generalized specialties (e.g., internal medicine). In this example, searching by primary specialty will ensure that when our customers search for internal medicine providers, they are not bringing forth cardiologists in the search. By default, providers will only have one designated primary specialty. Please refer to our updated documentation to see how you can search providers by Primary Specialty and set Primary Specialties for a provider.

Added Request ID in API Response Headers

Every Ribbon Health API request will now have a unique request ID generated. This request ID can be found within the response header “Ribbon-Request-Id”. We recommend including this request ID in your request logs to help enable faster troubleshooting with our team.

Released new API Reference Endpoints

We have launched two new reference endpoints to help customers better manage and search their provider type and location type data. Please refer to the documentation for more information on managing these datasets: provider types, location types.