May 2024 Changelog

Many of you love Ribbon for our unmatched provider data asset and management platform. But we’ve also heard your feedback - make it easier to interact with this data! We take that feedback more seriously than looking at the eclipse without glasses.

In this release we’re sharing two exciting new tools that will make your life infinitely easier.

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Directory Viewer

Directory Viewer is a visual representation of Ribbon’s provider endpoint, allowing users to view, filter, and download Ribbon data without calling an API. Customers can now interact with data without the API or building a UI, easily analyze data as a whole, and download data on their own without Ribbon support. Directory Viewer is currently in beta with plans to launch in early Q3.


Plan Mapping

Ribbon’s new Plan Mapping Tool offers a single platform for customers to upload their members’ plans. It includes a proprietary algorithm to match these plans to Ribbon networks, eliminating the time-consuming and manual plan mapping process. This new tool will significantly streamline the process of connecting to Ribbon’s network data, and minimize the risk of incorrect mappings.

The Plan Mapping Tool is currently in beta testing and is expected to launch early Q3. If you currently spend time mapping insurance plans to Ribbon UUIDs and would like to be a beta customer, please reach out to [email protected].


Digital Care Network

FYI, we’re deprecating the Digital Care Network product this quarter. Any affected customers have already been contacted. Please reach out with any questions.